Quantum StorageCare Gold Support Plan - Zone 1 - 1 Year - Service - 24 x 7 x 4 Hour - Exchange - Parts STB4C-SHCQ-CG11
STB4C-SHCQ-CG11 | Quantum®
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Part Number: STB4C-SHCQ-CG11
Condition: New
In Stock: 9999
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Product Specifications
Quantum StorageCare Gold Support Plan - Zone 1 - 1 Year - Service - 24 x 7 x 4 Hour - Exchange - Parts STB4C-SHCQ-CG11
QXS-412 12G RAID NODE (ETHERNET/F C
Manufacturer Part Number: STB4C-SHCQ-CG11
MANUFACTURER NAME: Quantum
MANUFACTURER PART NUMBER: STB4C-SHCQ-CG11
UPC EAN CODE:
LANGUAGE: EN
MARKET:US
| General Information: | |
Mission-Critical Premium Support This support plan provides mission-critical support for fastest resolution, including 24x7 technical assistance and case resolution, priority onsite critical issue response, 24x7 delivery and installation of all replacement parts. | |
| Manufacturer | Quantum Corporation |
| Manufacturer Part Number | STB4C-SHCQ-CG11 |
| Manufacturer Website Address | http://www.quantum.com |
| Brand Name | Quantum |
| Service Name | StorageCare Gold Support Plan - Zone 1 |
| Product Type | Service |
| Service Information: | |
| Service Main Type | Exchange |
| Service Description | 24x7x4 Hour |
| Provided Support | Phone Support
Web Knowledge Base Access Online Services New Releases Update Online Training Parts Replacement |
| Service Response Time | 4 Hour - Parts Replacement |
| Service Duration | 1 Year |
| Service Characteristic | Parts |
Questions and Answers
Questions and Answers | Ask CompSource |
Shipping / Returns
Shipping
Ground =
FREE
(EST. Arrival Date between
Wed.Nov.27 - Mon.Dec.2)
Two Day Air = $25.00
(EST. Arrival Date on Wed.Nov.27)
Standard One Day = $35.00
(EST. Arrival Date on Tue.Nov.26 after 3PM)
Priority = $45.00
(EST. arrival Date on Tue.Nov.26 in the AM)
U.S Mail Priority (AA,AE,AP only) = $30.00
FedEx International Economy (Canada only) = $85.00
Shipping dates are best estimates based on product location and may vary with holidays.
If product requires trucking, additional fees may apply.
* Some destinations are subject to Applicable State/Duty Taxes
Returns
CompSource realizes that every product may have different return guidelines. Please see the policy below regarding this item.
*** No returns allowed on this item ***
For support on this product, please contact Quantum. 800-677-6268 www.quantum.com
Quantum Company's Information
Click Quantum for all products
Local #: 800-677-6268
Toll Free #: 800-677-6268
Tech Support #: 800-826-8022
Site: www.quantum.com
Product Reviews
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A very professional organization. Their stock items ship very quicly and arrive as expected. Backorder items have a estimated ship date which understandably can change as the suppliers make things available. When items ship typically the customer will get an invoice and in most cases a seperate email with detailed shipping info like tracking. Although the tracking information updates have greatly improved they are not 100% so at times a item may ship but tracking will not be readily available. The OrderTracking link on the website might show the missing tracking info but the email updates seem to be more reliable. Overall this is a great company, easy to work with, trustworthy and reliable. Customer service I will give my absolute best rating as they are there to help, they do help and they DO NOT under any circumstances give the customer the "run-around". They will gt back to you in a timely manner, usually in hours of your request. They have information that is useful, they answer your question. Quite possibly the best customer service out there. Let me correct that: THE BEST CUSTOMER SERVICE, EVER!!! reseller ratingsMore Reviews
